Dropped calls, long wait times, and call surges.
Your customers notice.

CallBotics’ AI voice agents handle 70–85% of telecom interactions across support, retention, and outreach, delivering instant responses, faster resolutions, and higher CSAT, even amid outages, seasonal spikes, or promotions

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Telecom Voxi

High-Volume Workflows We Automate with Voice AI

Daniel’s SIM Activation Request Call

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Jessica’s Plan & Billing Questions Call

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Andrew’s Outage Update Call

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Impact Snapshot

70–85%

of customer calls resolved without
human escalation

ZERO

wait and hold time
even during service outages or promo surges

15–30%

lift in customer satisfaction (CSAT) within 45 days

Up to 65%+

cost savings
across high-volume inbound queues

3x FASTER

response time
during network disruption spikes

100%

integration with
CRM, ticketing, and provisioning systems

We Integrate Seamlessly With Your Tech Stack

salesforceZendeskService_Now
Five 9GenesysTwilio Flex

Our billing and SIM queries alone used to choke the IVR, especially during outages. With CallBotics, 75 percent of those calls are now fully handled by AI agents. Queue times have dropped, and our CSAT is finally moving in the right direction.

— Head of CX, Tier-2 Wireless Carrier

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Smarter telecom conversations start here.

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