Storms. Surges.
Seasonal billing chaos.
Handled instantly
without adding headcount.
CallBotics' human-like AI voice agents handle 70 to 85% of calls across billing, outage updates, and service transfers. This eliminates hold times, lifts CSAT, and reduces cost per call without requiring additional staff.
Top Use Cases
Mark's Hazard Line
& Emergency Outage Report
0:00/0:00
Steve's High Bill
& Refund Status Inquiry
0:00/0:00
David's Multi-Utility
Outage & Billing Support Call
0:00/0:00
Impact Snapshot
70–85%
of utility calls are resolved without
human escalation
ZERO
wait and hold time even during outages and seasonal billing spikes
2x FASTER
resolution for start, stop, and move service calls
65–90%
lower cost per call
Up to 25%
improvement in CSAT across high-friction workflows
We integrate seamlessly with the platforms utility providers already use
Storm season used to paralyze our call center. Now, 80% of outage and billing calls are handled by AI agents. Customers get real answers instantly, and our agents are no longer overwhelmed.
— Director of Customer Experience, Regional Utility Provider
